Customers

Rubrik -  - Cloud Data Management Keeps Balance Innovations at the Forefront of Retail

Cloud Data Management Keeps Balance Innovations at the Forefront of Retail

This week, I chat with Todd Shutts, Senior Vice President of the Advanced Technology Group at Balance Innovations, about evolving retail to support cloud services, speeding up infrastructure upgrade roll-outs, and the smart way to utilizing public cloud. Balance Innovations offers a unique retail currency management software platform. How does your team help the company stay at the forefront of retail innovation? Balance Innovations delivers a cloud service platform to help retailers transform their currency operations. We overhaul traditionally manual tasks (store-level reports done in Excel and delivered via fax) into actionable data insights for a retail executive to increase efficiency and performance. We drive transparency into currency management, and when retailers can see it, they’re able to act much faster. My team is chartered with helping the organization build product, from tactical to long-term strategy. Over time, we have evolved our product delivery mechanism to cloud services. How are you evolving IT to support this business transition? To develop product that is easier to consume, deploys more quickly, and with fewer roadblocks, we have built cloud native systems on infrastructure- and platform-as-a-service technologies. Continuous integration and delivery, with a focus on DevOps, are key drivers of this new product…
Rubrik -  - Fortune 500 Consumer Retail Company Simplifies Data Protection with Rubrik

Fortune 500 Consumer Retail Company Simplifies Data Protection with Rubrik

At VMworld 2016, I sat down with one of our customers at a Fortune 500 consumer retail company to discuss how they are using Rubrik and the benefits they have seen. As a result, they have wiped out management complexity for their backup and recovery environment and created a plan to expand their global footprint. What type of backup challenges were you experiencing? Our team was looking to simplify backup and recovery. We were previously using multiple solutions and were frustrated by the time needed to train employees let alone recover data. It just wasn’t feasible, and we needed faster recovery times. Additionally, our previous solution was extremely expensive. We have two heavy data centers, and we were running out of runway in our remote locations as well as our local locations. To expand storage space within our former solution would have been very costly. What sold you on Rubrik? While we were evaluating other solutions, when we saw your product, it spoke for itself. That was the biggest thing. I don’t think anyone on our team could effectively know how to use our previous product. With Rubrik, I can take anyone off the street, and in less than hour,…
Rubrik -  - ViaWest Delivers a Seamless Cloud Experience with Rubrik

ViaWest Delivers a Seamless Cloud Experience with Rubrik

Since 1997, ViaWest has developed a personalized approach to work with clients to design, onboard, support, and manage their cloud environment. Michele Corvino, Director of Product Management, and Kevin Meilinger, Director of Content Marketing, discuss how ViaWest uses Rubrik to enhance its solution and optimize the cloud experience. What differentiates ViaWest from other Managed Service Providers? We have designed the client centric approach to optimize the cloud experience and provide customers with the ongoing support and guidance needed to achieve success in business. What makes ViaWest unique is our belief that we are not our clients’ vendor, but rather an extension of our clients’ teams working toward the success of their business in the cloud. This experience, coupled with our enterprise class infrastructure and facilities across the United States and Europe, allow us to design and implement custom server configurations that other MSP’s cannot deploy. Our advantage over other MSP’s is the way we approach our projects with our clients. The insight that we bring to the conversation is backed by over 15 years of managed hosting expertise, so we have extensive experience in configuration decisions, troubleshooting, and planning for the future needs of our clients through our Client Success…
Rubrik -  - World Vision Adopts Next-Gen Data Management with Rubrik

World Vision Adopts Next-Gen Data Management with Rubrik

Nathan Sielaff, system engineer at World Vision, is responsible for backup, storage, and beyond. He strives to create a flexible and agile IT environment, so the organization doesn’t need to worry about underlying infrastructure and can focus its efforts on its mission. Tell us about World Vision and the organization’s mission. At World Vision we believe in a full solution to poverty and injustice. We provide emergency assistance to children and families affected by disasters and conflict, partner with communities for long-term solutions to alleviate poverty, and advocate for justice on behalf of the poor.  This is a complex problem, and requires a true community effort to create an impact.  We bring sponsors and donors together with children and communities in nearly 100 countries. As responders in the face of world disasters, we have to ensure we are agile and able to connect people at any time. Our areas of impact range across clean water, child protection, disaster relief, economic development, education, food and agriculture, health, domestic empowerment, faith, and gender equality. How does your group support the organization in its mission? We strive to provide a stable IT infrastructure to fully support our organization when disasters strike around the…
Rubrik -  - Evaluating Rubrik From an End User’s Perspective

Evaluating Rubrik From an End User’s Perspective

Lee Merrill, a Senior Technical Support Engineer at Rubrik, was formerly a customer of Rubrik. In this blog post, Lee shares his experience and what he learned while evaluating Rubrik from an end user’s perspective. How did you hear about Rubrik when you were a customer? I had an excellent experience as a Rubrik customer. We had some pretty significant pain points with backup and had been mainly looking at storage to ease our pain. Disk space was our major issue with backups, so we had to remove backups to keep things going. This was a constant pain and consumed a lot of time. A vendor of ours had heard about “this product” that we should check out. He thought it would solve our backup issues. Afterwards, we had our hands on our first Brik. Describe your experience when installing Rubrik A memory I have with Rubrik is setting it up with Eric. After we ingested one small 50GB VM, I thought we should put our file servers to the test.  Thus, 4-5TB VMs were next. At first, these had a couple issue with ingestion, but some of it was due to us only having 1GB nics. Support and engineering was…
Rubrik -  - Next-Gen Backup at Wabash National, North America’s Leading Semi-Trailer Producer

Next-Gen Backup at Wabash National, North America’s Leading Semi-Trailer Producer

This week, I chat with Steve Bunch, Server and Storage Manager at Wabash National, on how next-gen backup helps Wabash in its quest to keep America’s leading fleets operating efficiently. Tell me about your role at Wabash and how you landed there.   I’ve been working at Wabash for 12 years, right out of college. I started answering phones with the Tier 1 support team, worked my way up the chain, and left to get some server, backup, and virtualization experience. I received a call from Wabash with an offer to re-join as a server admin. The company was  starting to diversify and acquisitions were a part of the strategy, which meant plenty of help was needed to standardize data center environments. The team grew from 3 to 14 people, and I was promoted to Server/Storage Manager, handling everything from servers, storage, virtualization, and business critical applications. What type of backup challenges were you experiencing? Our company is active in M&A activity, which means we acquire lots of different data centers and IT stacks. It wasn’t until I brought in a backup administrator to streamline our multiple backup solutions and firmware upgrade process that I realized how challenging backup was!…
Rubrik -  - Langs Building Supplies Stops Ransomware Attack in its Tracks

Langs Building Supplies Stops Ransomware Attack in its Tracks

A ransomware attack prevented by a reliable, next-gen backup solution Langs Building Supplies, a leading supplier of timber products in South Queensland, Australia, was recently hit by a ransomware attack. Due to its effective backup infrastructure, the company was able to thwart the threat and restore its data without paying a ransom. Ransomware is a special type of malware that encrypts victims’ data and prevents them from accessing it until a ransom is paid. In a previous post, our security lead David Ramos explained the rising threat of ransomware and strategies for prevention. As Ramos stated, “With an effective backup solution, ransomware can ideally be reduced to a minor inconvenience.” This was certainly true for Langs Building Supplies. We sat down with Matthew Day, ICT and Support Manager at Langs Building Supplies, to discuss his experience defending against a ransomware attack. Q: How were you able to identify a ransomware attack had occurred? A: We have monitoring tools in place to send alerts when there are high change rates in the data structure. An alert was triggered, and we were able to shut down the affected VDI desktop within minutes. Because we could stop the attack mid-stream, we were able…
Rubrik -  - TotalJobs Group Ltd. Embraces Backup Simplicity with Rubrik

TotalJobs Group Ltd. Embraces Backup Simplicity with Rubrik

What happens when one of UK’s leading job boards decides to modernize its outdated backup solution? It teams up with Rubrik. Totaljobs Group Ltd is the UK’s largest and fastest-growing online recruitment company, comprising 190,000 jobs across six job boards. Each month, 7 million jobseekers generate 3.3 million applications on Totaljobs. After struggling with various backup solutions implemented across multiple groups within the company, Totaljobs kicked off a search for a modern backup solution that could simplify daily management and easily scale with a fast-growing business. Holger Sell, Corporate IT Services Manager at TJG outlines their decision process for selecting Rubrik. Struggling Under the Legacy Approach “We had outgrown our current backup solution and wanted to move to a solution that was more modern, able to scale with us, and take up less of our time to manage. We used to deal with failed backups and very poor customer service when we needed to recover any data. In addition, having tape as an archive method meant recovery was extra slow and painful.”“We have virtualised 100% of our infrastructure and our previous solution showed its age. I looked at several known products including those known as market leaders for VM backups,…
Rubrik -  - Cloud is the New Tape

Cloud is the New Tape

A few weeks ago, I paid a visit to Terry Young, the man behind the scenes that keeps infrastructure running at Castilleja School. We met in November to discuss how Castilleja used Rubrik to solve recovery challenges and re-purpose backup data for testing. This time, our conversation focused on how Castilleja has been using Rubrik to archive data to AWS S3. As a result, Terry has wiped out tape management complexity and created a disaster recovery insurance plan for Castilleja. Mapping Business Objectives to Cloud Services In order to smoothly transition to public cloud, Terry segmented workloads by size, criticality of data, and recovery time objectives. RTOs differ when you’re recovering 4TB from the Brik vs. from the cloud. In addition, Terry defined a new retention policy – everything was kept on-premises for 3 days and anything beyond 3-5 days was archived to the cloud. Archiving starts at midnight to 6 am to not coincide with business hours. Significant Time Savings from Easy Recoveries As Chris mentioned in Part 1, the challenge of public cloud is ensuring that data can be pulled down into an on-premises location without breaking the bank and recovery time/point objectives. This is where Rubrik works…