90%+

Management time savings

65 days

Of additional productivity back to the business

80%

Reduction in data center footprint

Overview

Located in Rochdale, United Kingdom, the Casey Group is a multi-faceted developer operating in five main divisions: construction, public realm, and environmental works, developments, and plant hire and service. The company is guided by a commitment to preserving the environment, caring for the community, and providing first-class workmanship to all of their clients. The Group’s range of individual companies and subsidiaries provide the expertise necessary to successfully deliver on a wide range of projects.

“Previously, our business was mostly paper-driven,” said Jordan Larkman, IT Systems Manager. “Now, everything in our industry is becoming digitized, from meeting minutes to blueprints. Managing and protecting our data has become a high priority for the company. For example, we could legally be required to have copies of blueprints available for ten years.”

“We’ve seen substantial growth recently and have placed more emphasis on modernizing our technology to support our environment while scaling to accommodate future growth,” added Larkman. “Rubrik was recommended by our partner, Softcat, as a backup solution to fit our requirements and it’s a been a perfect solution for us. We have a fantastic working relationship with Softcat’s team—they are our trusted go-to supplier for all our IT procurement and professional service needs.”

Our experience with Rubrik’s support team has been exemplary—we cannot praise them enough. When we run into an issue, we can immediately reach senior-level support who can usually resolve issues quickly. In combination with Rubrik’s advanced features and performance, that caliber of support instills a high degree of confidence that we chose the right solution.

Jordan Larkman
IT Systems Manager

Challenges

  1. Time-consuming, complex, and outdated legacy solution

  2. Lack of adequate customer support

Results

  1. 90%+ management time savings

  2. 65 days of additional productivity back to the business

  3. Near-zero RTOs

  4. 80% reduction in data center footprint

Business Transformation

  1. Gained 65 days of added productivity to focus on more strategic work, including infrastructure upgrades

Challenges

Upgrading to first-class support with Rubrik

“We were having issues with our EFS volumes with our legacy solution; we spent many hours with the support team, but the problems weren’t getting fixed. We were also frustrated by having to speak to first-line engineers every time we contacted support. In one case, we were down for a week and it took four days to reach third-line customer support. This was unacceptable.”

“In comparison, our experience with Rubrik’s support team has been exemplary—we cannot praise them enough,” said Larkman. “This has been true since the beginning of our relationship with Rubrik; their support exceeds that of any other vendor. When we run into an issue, we can immediately reach senior-level support who can usually resolve issues quickly. In combination with Rubrik’s advanced features and performance, that caliber of support instills a high degree of confidence that we chose the right solution.

We were having issues with our EFS volumes with our legacy solution; we spent many hours with the support team, but the problems weren’t getting fixed. We were also frustrated by having to speak to first-line engineers every time we contacted support. In one case, we were down for a week and it took four days to reach third-line customer support.

Jordan Larkman
IT Systems Manager


 


Solutions

High performance with modern data management

The Casey Group protects its 90% virtualized environment with Rubrik, including virtual SQL and mission-critical ERP and CRM systems.


 

Previously, we spent 2 hours per day managing and scheduling backups. With Rubrik, we can set it and forget it. Rubrik’s automated SLA policy engine and management simplicity has increased our operational efficiency, giving us more time to address day-to-day issues and plan infrastructure upgrades.

Jordan Larkman
IT Systems Manager

The Results

 

90%+ management time savings:

“Previously, we spent 2 hours per day managing and scheduling backups. With Rubrik, we can set it and forget it. Rubrik’s automated SLA policy engine and management simplicity has increased our operational efficiency, giving us more time to address day-to-day issues and plan infrastructure upgrades. The time we’ve saved has resulted in 65 days of additional productivity—an incredible ROI in our eyes.”

Near-zero RTOs with Google-like search

“Rubrik’s Google-like search has reduced the time it takes to locate files from ten minutes to a few seconds.”

80% reduction in data center footprint

“We have reduced our data center footprint from 10U to 2U with commensurate savings on power and cooling costs.”