Ransomware Recovery
How to recover from a ransomware attack
Protect against ransomware attacks with a robust ransomware recovery plan to minimize disruption and maintain business continuity.
The U.S. Cybersecurity and Infrastructure Security Agency’s (CISA) ransomware site US-CERT defines ransomware as: “a type of malicious software, or malware, designed to deny access to a computer system or data until a ransom is paid. Ransomware typically spreads through phishing emails or by unknowingly visiting an infected website.”
Ransomware attacks from cybercriminals have cost victims many millions of dollars, with one study suggesting the 2020 total cost could ultimately total $1.4 billion in the U.S. Victims of the largest attacks include organizations from every industry, government agencies, IT providers, and educational institutions. No organization is immune, but there are strategies to help ensure your organization is prepared.
Best practices for ransomware attack recovery
A ransomware attack is one of the worst-case recovery scenarios that organizations can face. An impacted company or agency will likely be dealing with widespread operational and logistical issues caused by the attack. Rubrik has helped a number of customers successfully recover from ransomware attacks. As a result, we developed a set of best practices to help plan for, identify and remediate ransomware attacks. Ransomware attack planning best practices consist of the following five basic steps:
Preparation
Put yourself in the best position for success by preparing in advance for a ransomware attack.
Prevention
Use third party tools to prevent ransomware from entering and attacking systems. Catch ransomware attacks before they can do damage.
Detection
Apply tools, such as Rubrik Radar, to detect where ransomware has attacked to enable surgical remediation.
Assessment
During an assessment, decide what needs to be recovered first and when.
Recovery
Data can be recovered only after ransomware has been neutralized and blocked from reinfecting data.
Key elements of an effective ransomware recovery plan
If your IT resources are breached by ransomware, you must be ready to address that attack immediately. A ransomware recovery plan should include the following tasks:
Find the trigger file(s)
First things first: find and remove any trigger file(s) from all devices.
Determine attack style
Identifying the specific ransomware type will help determine next steps. There are two principal forms of ransomware: screen-locking and encryption-based.
Disconnect all devices
To limit the effects of ransomware, disconnect every vulnerable device from your network in order to block the attack from spreading.
Understand the ransomware
Depending on the type of ransomware attack, data recovery can be possible using web-based software. You might also be able to decode the encrypted files using a ransomware encryption removal tool. Seek guidance from malware experts.
Restore file systems
Ideally, you will want to restore as much “lost” data as possible. That’s done using backed-up data, but be careful. Ransomware can have dwell times as long as six months, so malware might have been included in your archival backups. Before restoring, run an anti-malware package on all systems.
3 ways to prevent ransomware encrypted files
If you are concerned about preventing and recovering from ransomware attacks we recommend the following:
Keep regular backups
Use a dedicated backup service like Rubrik Cloudvault that can quickly be restored
Use strong security measures
Enforce strict IT security policies with all full-time employees, contractors and vendors
Be aware of suspicious emails, links, and attachments
Phishing is still one of the most popular ways for ransomware to be delivered. Be very wary of any emails or links that come from unknown senders
Server Ransomware Recovery
Recovering a server after a ransomware attack requires a structured approach to minimize downtime and data loss. First, isolate the infected server by disconnecting it from the network to prevent the malware from spreading. Use advanced security tools to identify and remove the ransomware before attempting recovery. Restore critical data and applications from immutable, clean backups to ensure a secure rollback. Strengthen cybersecurity measures by patching vulnerabilities, enforcing strict access controls, and implementing anti-ransomware software to prevent future attacks. Regularly testing and updating disaster recovery plans is essential to maintaining business continuity.
Steps to Recover a Server from Ransomware
Isolate and Contain the Infection – Immediately disconnect the compromised server from all networks to stop the ransomware from spreading to other systems.
- Identify and Remove the Ransomware - Use endpoint detection tools and malware scanners to locate and eliminate the ransomware before proceeding with data recovery.
- Restore Data from Immutable Backups - Recover critical files and applications from immutable backups that cannot be altered by ransomware, ensuring a clean restoration.
- vPatch Vulnerabilities and Strengthen Security - Apply security patches, enforce multi-factor authentication, and implement strict access controls to prevent reinfection.
- Test and Update Disaster Recovery Plans – Regularly review and refine recovery strategies to improve response times and resilience against future ransomware attacks.

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