Rubrik Subprocessors

Third-Party Subprocessors

This list identifies subprocessors that are authorized to process customer data as part of a Rubrik service. All subprocessors have gone through a data privacy assessment to determine the type of service they will provide, the associated processing activity and type of customer data that the subprocessor will be authorized to process. The list below does not apply to services that Rubrik provides on an evaluation basis, as a proof of concept or to any services that have not been commercially released.

The following subprocessors may be used by Rubrik to: (i) provide technologies used by Rubrik to deliver services; (ii) provide customers with support associated with the services; (iii) provide an ancillary service to help support, operate and maintain a Rubrik service; or (iv) otherwise process customer data in connection with the provision of Rubrik services.

Subprocessor	Description of Services	Location of Processing	How Used
Amazon Web Services	Used for cloud infrastructure services to support Rubrik's delivery of products and services, such as facilitating support file transfers, logs, etc.	USA and Germany (Frankfurt)	Services
Atlassian (JIRA)	Ticketing system to track Customer reported bugs and enhancements.	USA	Customer Support
Auth0	Used to provide authentication services for Rubrik's Security Cloud Platform.	USA	Services
Box	FTP services enabling customers to share large files with Rubrik.	USA	Customer Support
Google (Google Cloud Platform)	Used for cloud infrastructure services to support Rubrik's delivery of products and services.	Global¹	Services
Logz.io	Used to collect service and application logs related to Rubrik products and services.	USA and the Netherlands	Services
Microsoft (Azure)	Used for cloud infrastructure and hosting services to support Rubrik’s delivery of products and services.	Global²	Services
Salesforce (Service Console - Cases)	Used as a customer support ticketing and case management platform.	USA	Customer Support
Splunk (SignalFX)	Used for collection, aggregation, and measurement of product metrics and statistics.	USA	Services
Snowflake	Big data framework used for analytics.	USA	Ancillary Services

¹During deployment, Customer may select from the following regions: [USA, Belgium, Germany, India, Japan, Singapore, Switzerland, United Kingdom, and Australia].

²During deployment, Customer may select from the following regions: [USA, Canada, Brazil, Ireland, Netherlands, United Kingdom, France, Switzerland, Norway, Germany, Sweden, South Africa, United Arab Emirates, India, Singapore, South Korea, Australia, Japan].

Affiliate Subprocessors

Rubrik engages Rubrik Affiliates in the table below to perform limited activities in connection with Rubrik Services. The table shows the entity relevant to our Service and limited processing activity each entity is authorized to perform with respect to Customer Data.

In the course of performing this activity, the Rubrik Affiliate may require limited, authorized access to Customer Data to respond to Customer-initiated requests or as needed to maintain security and integrity of our Services.

The ultimate parent company for all Rubrik Affiliates listed below is Rubrik, Inc.

Legal Entity/Affiliate	Limited Processing Activity	Location of Processing	Business
Rubrik, Inc.	Customer support and/or engineering may be engaged for customer support issues. Information Security is engaged to maintain infrastructure security and monitor business and enterprise applications. Information Technology is engaged to administer and manage FTP file-sharing applications.	USA	Customer Support Engineering Information Security Information Technology
Rubrik India Private Limited	Customer support and/or engineering may be engaged for customer support issues. Information Security is engaged to maintain infrastructure security and monitor business and enterprise applications.	India	Customer Support Engineering Information Security
Rubrik Cloud Data Management Limited	Customer support and/or engineering may be engaged for customer support issues.	Ireland	Customer Support Engineering
Rubrik Cloud Data Management Inc.	Customer support may be engaged for customer support issues.	Canada	Customer Support
Rubrik The Netherlands B.V.	Customer support may be engaged for customer support issues.	Netherlands	Customer Support
Rubrik Japan KK	Customer support may be engaged for customer support issues.	Japan	Customer Support
Rubrik Singapore Pte Limited	Customer support may be engaged for customer support issues.	Singapore	Customer Support
Rubrik Middle East FZ - LLC	Customer support may be engaged for customer support issues.	United Arab Emirates	Customer Support

Rubrik Subprocessors

Third-Party Subprocessors

1During deployment, Customer may select from the following regions: [USA, Belgium, Germany, India, Japan, Singapore, Switzerland, United Kingdom, and Australia].

2During deployment, Customer may select from the following regions: [USA, Canada, Brazil, Ireland, Netherlands, United Kingdom, France, Switzerland, Norway, Germany, Sweden, South Africa, United Arab Emirates, India, Singapore, South Korea, Australia, Japan].

Affiliate Subprocessors

Subprocessor Notification

¹During deployment, Customer may select from the following regions: [USA, Belgium, Germany, India, Japan, Singapore, Switzerland, United Kingdom, and Australia].

²During deployment, Customer may select from the following regions: [USA, Canada, Brazil, Ireland, Netherlands, United Kingdom, France, Switzerland, Norway, Germany, Sweden, South Africa, United Arab Emirates, India, Singapore, South Korea, Australia, Japan].