PACCAR Secures Global Supply Chain Operations from Modern Cyber Threats
As a critical pillar of the global supply chain, our priority is to ensure uninterrupted production and reliable logistics for major customers like FedEx and UPS. Our partnership with Rubrik has fundamentally transformed our cybersecurity posture from a traditional backup and recovery solution to a complete cyber resilience platform, ensuring we can maintain that high standard of service.
Chuck Markarian
Chief Information Security Officer, PACCAR![]()
CHALLENGES
As cybercriminals increasingly target manufacturing and logistics to disrupt infrastructure and enhance their leverage, PACCAR’s leadership recognized the need to move beyond legacy data protection and adopt a modern cyber resilience strategy, as it was facing significant risks from:
With the risk of a single cyber incident halting production, PACCAR needed a comprehensive solution to ensure continuous operations and protect its mission-critical infrastructure across the globe.
OUTCOMES
Partnering with Rubrik helped PACCAR achieve:
Critical Infrastructure and Global Supply Chain at Risk from Ransomware
For an economically essential company like PACCAR, downtime is not an option. As Chuck Markarian, CISO, noted, “Our performance is directly tied to the trust and confidence our customers and stakeholders place in us, and we are committed to delivering on that promise.”
A cyber incident could not only bring production lines to a standstill but also compromise sensitive corporate data and jeopardize PACCAR’s role in the global supply chain, causing millions in lost revenue and reputational damage. The company’s legacy backup solutions were insufficient, lacking the immutability and proactive threat detection needed to withstand tactics employed by modern threat actors.
PACCAR’s previous recovery simulations illustrated that a successful ransomware event could:
Without immutable backups, proactive threat detection, and a unified view of its global data footprint, PACCAR faced unacceptable risks to its operational continuity and reputation.
TRANSFORMATION WITH RUBRIK
Rubrik – The Foundation of PACCAR’s Cyber Resiliency
To shift from a reactive mentality to an “assume-breach” posture, PACCAR chose Rubrik as its comprehensive cyber resilience platform. This move replaced a traditional backup and recovery solution with an integrated platform providing immutable backups, monitoring for unusual data activity (mass deletions, modifications, or encryptions) related to a ransomware attack, rapid threat hunting, and orchestrated recovery—the “new global standard” for PACCAR’s cyber recovery efforts, according to Miguel Zatarain, Director of Global Infrastructure Technology.
With Rubrik serving as the backbone of its data security and cyber resilience strategy, PACCAR has successfully positioned itself as a leader in cybersecurity within manufacturing and critical infrastructure.
We have evolved from a backup and restore solution to a complete cyber-resilient platform, gaining the peace of mind that comes with knowing we can recover quickly, safely, and in compliance with regulations like GDPR. Our partnership with Rubrik allows PACCAR to confidently ‘keep on truckin’, knowing critical infrastructure is resilient against the most sophisticated threats.
Chuck Markarian
Chief Information Security Officer, PACCAR![]()