Challenges
As Chief Information Security Officer at Pacific Blue Cross (PBC), Rob Davidson focuses on strengthening cybersecurity and operational resilience for an organization that serves British Columbia and the Yukon. To address evolving cyber threats, including ransomware, PBC modernized its data protection and recovery capabilities with a focus on resilience, efficiency and continuity of member services.
Key challenges included:
1
The Need for More Consistent, Tested Recovery Processes for Critical Applications
2
A Complex Mix of Backup Tools Across Technology Environments
3
The Opportunity to Strengthen Ransomware Resilience and Recovery Readiness
4
Opportunities to Standardize Retention Policies and Related Management Processes
5
The Need for More Coordinated Recovery Planning Across Essential Services
Outcomes
Rubrik has helped PBC simplify data protection and strengthen its approach to operational resilience. Consolidating tools and processes has supported more consistent recovery planning and greater visibility across its technology environment. With Rubrik, PBC achieved:
More Consistent Recovery Planning:
Tested recovery procedures for critical applications support preparedness and continuity planning for member services.
Simplified Management and Oversight:
Consolidating data protection tools supports more consistent oversight and helps streamline administrative and audit processes.
Enhanced Recovery Readiness:
Strengthened protective controls and access to specialist recovery support can help PBC prepare for cyber incidents.
More Consistent Retention Management:
Centralized policies support more consistent retention practices across technology environments.
Improved Identity Recovery Planning:
Rubrik Identity Resilience supports more coordinated recovery planning for identity services and related applications.
From Uncertainty to Confidence
For Rob, cyber resilience means preparing for disruption and having clear recovery processes in place. As PBC’s technology environment evolved, the organization saw an opportunity to simplify oversight and strengthen recovery planning across its systems.
The importance of resilience extends beyond IT. For PBC, maintaining dependable services and safeguarding member information are central considerations in its cybersecurity planning and risk management.
PBC sought a more integrated platform, manageable processes and access to dedicated recovery expertise to support its ongoing cybersecurity program.
Rubrik Cloud Vault contributes to PBC’s layered approach to data protection and recovery. Together with documented recovery processes and testing, the platform helps the team prepare for potential disruptions and assess options for restoring services. The result is greater clarity about the steps the organization would take in a cyber incident.
A Simpler, Safer Foundation
Consolidating onto Rubrik Security Cloud has helped streamline data protection management across PBC’s technology environment. More consistent oversight and policy management allow the IT team to focus on recovery readiness, ongoing improvement and other priorities.
Rubrik has helped us simplify data protection and strengthen our recovery readiness, while giving our team greater flexibility in how we manage these capabilities.
Rob Davidson
CISO, Pacific Blue Cross