仕事の概要
Who you are:
- Strong SFDC service cloud developer willing to work from (7pm-3am IST) to support our US team
- Creative, innovative and design thinking to enable and improve business processes through new or enhanced products / tools
- Strong blend of business sense and process knowledge: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable
- Define IT solutions to various business needs and communicate in clear terms to business unit management the IT solution alternatives and assist them in their decision making.
- High-energy, company first, positive attitude: Passionate and motivated to make a massive impact and work hard in a fast-paced environment
- Multi-tasking prioritization expertise: Experience (and preferably an enjoyment of) balancing numerous different priorities and demands
- Ability to communicate effectively with all levels of an organization and interact with cross-functional teams.
Ideal background
- Minimum 3+ years of experience on SFDC Service Cloud
- Extensive knowledge of Salesforce Service Cloud & Customer Community including forums
- Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), VisualForce (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL
- Maintenance, troubleshooting, and delivery of break / fix solutions for applications;
- Maintenance of data and mitigation of data issues
- Collaboration with subject matter experts, business analysts, and developers to build best solutions
- Good documentation skills
- Guide the QA and business teams during the testing process
About Rubrik:
Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Diversity, Equity & Inclusion @ Rubrik
At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture:
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Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
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Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
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Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW - POSTER SUPPLEMENT
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