Tagged in

CIO

Rubrik -  - For CIOs, Focus on the Service Experience is Paramount

Business

For CIOs, Focus on the Service Experience is Paramount

Four years ago, I sat down with Frank Slootman, now Former CEO of ServiceNow and Data Domain, and shared my idea of re-architecting backup and recovery from the ground up to manage the data explosion in a cloudy world. Backup and recovery was overdue for a technology refresh. There was opportunity to bring the power of public clouds to backup, expand the role of backup data into a business asset for test/dev and analytics, and replace the traditional cumbersome architecture and user experience with one that was radically simple and infinitely scalable. Fast forward to ten product releases and 600+ employees, Frank and I caught up on why he invested in Rubrik and how our vision resonated with him. During the discussion, we traded notes on where IT is headed and what’s top of mind for CIOs. Four out of the five business days, I’m usually found on the road, meeting with customers around the world across all industries. After countless trips, I have noticed a clear trend in my discussions with CIOs – the CIO of today is starkly different from the CIO of yesterday. They are business strategists and spend their time figuring how best to leverage technology…