Think about how your company runs its business or even the apps you use at work; Are most of them SaaS apps (i.e. M365, Salesforce)? If so, you need to read this to make sure your company is not at risk.
In the modern enterprise, SaaS applications play a key role in the IT architecture. They are the backbone of business operations, managing customer relationships, enabling collaboration, tracking critical development workflows, and more. These cloud platforms hold the data that keeps your business running.
But here’s the challenge: SaaS application providers offer uptime SLAs and secure infrastructure. But they do not take all responsibility for your data. The ultimate responsibility for the safety, integrity and recoverability of your most precious asset—your data—is up to you.
This is the essence of the Shared Responsibility Model.
If your data is lost, corrupted, or held for ransom, it’s your job to recover it. And without the right safeguards, downtime and data loss can lead to regulatory fines, reduced revenue, loss of customer trust, and damage to your brand.
Rubrik provides a unified, automated, and resilient solution for protecting mission-critical SaaS data across platforms like collaboration platforms, CRM, and project management tools ensuring businesses can recover quickly and eliminate downtime. By addressing the gaps in native tools and manual backups, Rubrik safeguards your SaaS environment with immutable backups, prioritized recovery, and scalable protection that grows with your business.
Data Loss Isn’t an Option
Imagine the consequences of losing access to mission-critical SaaS data:
CRM: Your sales and support teams can’t access customer accounts, pipeline forecasts, or key service case data.
Collaboration Tools: Productivity comes to a halt—no email, documents, or team communication.
Project Management Tools: Development timelines are disrupted, halting bug fixes and feature releases that impact your customers.
These are just three examples, but the story is the same for any SaaS application. When the data you rely on every day is unavailable, your business grinds to a stop.
Your Current Options Leave You Exposed
If you’re relying on native SaaS tools or manual processes to protect your data, you’re putting your business at risk. Here’s why:
Native Backups Are Limited: SaaS providers focus on platform reliability—not granular, long-term recovery. Retention policies are inconsistent and hard to manage, for instance:
Exchange Online: 30 days for soft deletes
SharePoint & OneDrive: 93 days
Worse yet, native tools are app-specific—you need a separate solution for every SaaS platform. In this kind of environment, recovery becomes fragmented, slow, and unreliable.
In a situation (after a cyber attack, a data loss, or a corruption event, for example) where time is off the essence, you don't want your team to have to recover from multiple tools, each with its own recovery mechanisms and options. It would be slow, more error prone, and very difficult to track.
Plus pre-event, you also need to spend even more time to ensure that your team is trained on all the different tooling and prepped in case of an event. this can be expensive and time consuming.
Manual Backups Are Error-Prone and Inefficient: Exporting data manually is time-consuming, complex, and leaves room for mistakes. It’s not a scalable solution for modern businesses.
Indeed, relying solely on native backups can leave critical data vulnerable. This is a threat that St. Luke’s Hospital knows very well. The healthcare provider has tens of thousands of users and secures 2.5PB of data, much of that sensitive patient records handled by SaaS applications like Microsoft 365. But SaaS providers offer limited retention, inadequate recovery options, and minimal protection against ransomware and accidental deletions.
To ensure comprehensive coverage and rapid recovery, organizations need a more dynamic and integrated solution like Rubrik. By leveraging Rubrik, St. Luke’s achieved 73% cost savings over three years while ensuring robust data protection and compliance.
How Rubrik Supports SaaS Cyber Resilience
Your business deserves more than fragmented tools and manual processes. You need a solution that is:
Unified: One platform to protect, manage, and recover data across all your SaaS, on-prem, and cloud environments.
Automated: No gaps in coverage—new users and data are automatically protected.
Resilient: Data that is immutable, air-gapped, and instantly recoverable to minimize downtime.
Rubrik has the functionality you need to meet these requirements, including:
Immutable Backups: Your Last Line of Defense: Rubrik delivers immutable backups that cannot be altered or deleted—even by ransomware. This ensures that your data is readily safe and recoverable, no matter the threat.
Unified Protection Across Your Most Critical SaaS Applications: Rubrik protects your Microsoft 365, Salesforce, Jira, and other critical SaaS application data through a single interface. As your SaaS footprint grows, Rubrik scales seamlessly—minimizing the need for separate tools or siloed recovery processes.
Prioritized Recovery: Accidental deletions, overwrites, or malicious changes? With Rubrik, you can quickly restore data at a granular level—whether it’s a single Salesforce record, an email thread in M365, or a Jira issue. Recover exactly what you need, from the right point in time.
Automated Protection at Scale: Rubrik eliminates manual work with policy-driven automation. New users, data, and SaaS applications are automatically discovered and protected, to help ensure there are no gaps in coverage.
Air-Gapped Storage for Total Security: Rubrik isolates backups from production environments, providing air-gapped storage to ensure your data remains untouched by cyber threats.
Don’t Leave Your SaaS Data Unprotected
SaaS applications are the backbone of your business—but data loss, corruption, or cyberattacks can strike at any time. Under the Shared Responsibility Model, protecting that data is up to you.
Whether you’re protecting Microsoft 365, Salesforce, and Jira today or planning for new SaaS applications tomorrow, Rubrik provides a future-ready solution that grows with your business and helps you:
Minimize Downtime: Fast, precise recovery to ensure your business can keep running in the face of threats.
Simplify Operations: Manage all SaaS data protection through a single, intuitive platform.
Strengthen Resilience: Immutable backups and automated protection give you confidence that your data is readily recoverable.
Don’t wait for data loss to disrupt your business. Now available on-demand, our SaaS whiteboard session to discover how Rubrik can secure your SaaS data—now and in the future.