Principal Technical Writer
About the Job:
Rubrik seeks a veteran technical writer who has experience leading teams of writers and who enjoys mastering the latest technologies. As a member of our technical writing team you will get the chance to work with a broad range of pioneering technologies. You will also play a significant role in guiding other writers to help Rubrik continue to innovate in the cloud space.
You have a passion for working with writers, engineers, designers, architects, and product managers to create the best software and hardware product documentation. You enjoy working hands-on with products and features to ensure that the technical content you produce helps to provide customers with the absolute best experience.
The following traits are a natural part of how you approach your job:
- Leading and supporting the writers assigned to your projects.
- Accepting responsibility for the accuracy and timeliness of documentation.
- Coordinating closely with the other members of the writing team to ensure consistency in detail, style, and presentation.
- Taking responsibility for the documentation part of the user experience.
- Anticipating and proactively addressing challenges individually and for the team.
- Writing high quality technical content that effectively communicates complex information clearly and concisely, and without jargon.
Your ideal background includes:
- BA degree in Technical Writing, English, Journalism, a related writing-oriented field, or equivalent practical experience.
- At least 10 years of experience writing technical content.
- Excellent English writing skills.
- Experience documenting public cloud products.
- Skill using Oxygen XML Author or a similar product to create documentation in DITA.
- Ability to manage documentation using Git and GitHub.
About the team:
We strongly recognize the importance of high-quality customer documentation to overall customer satisfaction. We continuously strive to innovate and improve our knowledge, methodologies, and tools so that each publication is better than the last. Along the way we like to explore novel ideas, have fun, and help each other to improve.
Rubrik is creating the cloud data management space. We supply scalable solutions that make it possible for businesses to protect, search, secure, and analyze the data they have, both on their premises and in the cloud, simply and effectively. With both data and computing migrating to the cloud at an astounding rate, we are solving the most interesting problems of working in the cloud while building products unlike any seen before. This is a massive and ongoing challenge that presents a lot of opportunity for personal growth and contribution.
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