Job Summary

Sr. Deal Desk Analyst

About This Position

Oversee management of deals through the deal review process to ensure quality assurance, business, operational and SLA compliance and optimal deal structure and pricing response. Act as an escalation point on deal exceptions, more difficult structuring issues and global deal desk matters.

Review deal financials, pricing and business risk while maximizing value to Rubrik.

Oversee the providing of discount, margin guidance and deal structuring advice based upon understanding of overall deal portfolio, business strategy and competitive situation.

Effectively resolve and champion conflicts arising between internal operational processes and customer needs. Ensure appropriate expertise, review and approvals are applied to the execution of all sales documents. Provide analysts as need and consult to ensure optimal results.

Create effective cross-functional and cross-organizational communication and teamwork by partnering with Revenue Accounting, Legal, Delivery, Sales and other internal corporate groups.

Works on issues that impact design/selling success or address future concepts, products or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organization. 

Exercises broad latitude in determining objectives and approaches to critical assignments. 

Requirements

  • 5+ years software industry experience (Deal Desk, Finance, Sales Operations experience preferred)
  • Experience in complex deal structuring, including Enterprise License Agreements (ELAs).
  • Demonstrate good judgment in solving problems as well as identifying problems in advance and proposing solutions.
  • Must be a self-starter with strong organizational and time management skills.
  • Detail oriented, energetic professional who is a team player with excellent verbal and written communication skills. 
  • Self-motivated and self-directed.
  • Excellent analytical and problem-solving skills to enable informed decision making.
  • Strong background in Salesforce.com, Excel, and CPQ.
  • Support sales by becoming a subject matter expert in Rubrik solutions.
  • Excellent follow through and attention to detail.

Personal Qualities

  • Outgoing and comfortable building cross-functional relationships
  • Accurate and efficient.
  • Comfortable with organizational changes in a fast-moving environment
  • Demonstrate good judgment in solving problems as well as identifying problems in advance and proposing solutions.
  • Strong attention to detail.
  • Ability to handle tough conversations and drive consensus on complex and difficult subjects.
  • Strong sense of ownership and accountability.
  • A good sense of humor 

Daily Activities Include

  • Review, research and approve pricing requests.
  • Manage discount and gross margins.
  • Manage and communicate all information related to the Deals Desk mission, guidelines, best practices, playbooks and business processes.
  • Implementation of business process improvements.
  • Develop and share best practices and ensure standardization across GEOs.
  • Coordinate non-standard requests and be able to navigate through complex business processes and policies.

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