Agentic AI is no longer a hypothetical or early concept. It’s powering customer support agents, routing transactions, modifying configs, and writing production code. And yet, enterprises lack the one thing that matters most when an AI agent makes a mistake: a way to understand and undo unwanted agent actions. A recent study found that AI agents are frequently becoming disoriented, choosing incorrect shortcuts, and struggling to complete even simple multi-step tasks, revealing critical flaws that undermine their reliability and effectiveness.
AI agents have already caused unintended record updates, broken workflows, and pushed flawed logic into production systems. These misfires often go unnoticed until forecasts stall, pipelines break, or sensitive data is affected.
These aren’t hallucinations. They’re executed actions with real consequences.
At Rubrik, we’ve spent years helping enterprises recover from ransomware, insider threats, and operational errors. The pattern is always the same: Damage happens fast. The root cause is murky. And visibility is fragmented. But AI agents introduce a new twist. They can make mistakes faster and on a greater scale than humans. The damage isn’t always malicious, but it can be just as expensive. And when an autonomous agent misfires, the blast radius is often unknown until it’s too late.
As organizations scale up their use of AI agents, the surface area for unintended changes grows exponentially—touching more systems, data, and users than ever before. And without clear visibility, teams are often unaware of what’s changed until the changes are embedded deep in critical workflows.
That’s why we’re introducing Agent Rewind.
What Is Agent Rewind?
Agent Rewind helps enterprises adopt agentic AI with confidence by making AI actions visible, auditable, and reversible. It records every action, creates an audit trail back to the source prompt, and enables the user to rewind when things go sideways.
With Agent Rewind, you get:
Visibility into high-risk actions an agent is taking across applications
The ability to rewind when there are unwanted agentic actions on data and applications
This isn’t just observability for AI agents. It’s resilience—and here’s why.
When Agents Go Off-Script
Rogue agents are not just theory—they are already appearing in the wild. Replit’s AI agent, designed to accelerate software development, reportedly took a disastrous turn during a production freeze, deleted an entire company database, and then panicked. The damage wasn’t discovered until it was too late.
Real-world examples like this should get you thinking about your own exposure. Picture this: You’re building a quoting agent. It runs an update on an opportunity. In the process, it modifies a field that severs the link between that deal and the customer's account. There’s no alert, no error message, and no easy way to see what changed. The problem remains invisible until it causes issues down the line, leaving the Deal Desk to manually investigate and clean up the data.
Or imagine using an agent to automate an employee onboarding process. A flawed trigger causes it to revoke access across hundreds of active users. Engineering is flooded with tickets, and Security has no idea what initiated the change.
These aren’t bugs. They’re high-blast-radius agent actions with real operational fallout. And most teams are flying blind when they happen, lacking the ability to find and undo the changes the agent made.
Agent Rewind gives teams a clear path back—from identifying the agent session to undoing what was changed, providing context and control. It will integrate seamlessly with a wide range of platforms and agent builders, including Agentforce, Microsoft Copilot Studio, and Amazon Bedrock Agents, and will be compatible with any custom AI agent.
Let Agents Move Fast. Rewind When They Go Too Far.
AI agents require broad access and autonomy to deliver 10–100X productivity. That’s their power—and their risk. How do you mitigate that risk? The answer isn’t to lock your AI agents down. It’s to build the guardrails that let them move fast without surrendering your control.
That’s what Agent Rewind delivers:
- Visibility for AI agents across applications and data: View an inventory of agents across your environment and identify high risk agents based on their access and activity.
- Auditability of agent actions: Trace agent actions—from the agent to the data or application they have access to—back high risk activities.
- Safe undo of high-impact changes: Click into high risk actions to learn more about the action and rewind to a safe and recent recovery point directly from Rubrik.
