Rubrik is on a mission to secure the world’s data. And our customers are at the very heart of that mission. Everything we do is with you, our customer, in mind, ensuring continual value in every step of our journey. We are dedicated to constant innovation in data security and know that simplification and automation of cyber detection and recovery is top of mind for organizations as cyber incidents are increasingly frequent and attacks are quickly evolving. With our recent addition to the Rubrik product portfolio, Ruby, Rubrik is positioned to use AI and Machine Learning to identify suspicious activity such as anomalous modifications or deletions to data all from one powerful and intuitive platform.

That’s why we are excited to be recognized as a 2024 Customer’s Choice in the Enterprise Backup and Recovery Software Solutions market on Gartner® Peer Insights™. Based entirely on reviews from our users, we believe this recognition is a testament to our customer-first mindset. 

This year’s recognition marks the fifth consecutive year we’ve been recognized with this distinction. With over 700 reviews and ratings, you can see what real users are saying about Rubrik on Gartner Peer Insight's website.

The Gartner Peer Insights Customer’s Choice recognizes vendors in this market based on reviews from verified end-user professionals. The Customer’s Choice distinction takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

As of 14 Feb. 2024, Rubrik has an Overall Rating of 4.7 out of 5 in the Enterprise Backup and Recovery Software Solutions market, based on 720 reviews on Gartner Peer Insights™. Rubrik also has a higher willingness to recommend score (96% of our customers would recommend our product to a friend or colleague) than Veeam, Cohesity and Veritas as of 14 Feb. 2024 on Gartner Peer Insights™!

Here are some of the things Rubrik customers shared with Gartner:

"We use Rubrik Security Cloud as backup software. The Rubrik Security cloud garners consistent applause for its exhaustive suite of data security measures. Robust encryption protocols, which span both data in transit and at rest. This all-encompassing security framework resonates well with my organization which looks for a comprehensive protective layer that spans all stages of data usage."

Manager, IT Security and Risk Management at a <50M USD Firm in the IT Services Industry

"Rubrik has a superior product in the backup and recovery field. I have used many different systems in my, over 20 years of working in IT and Rubrik is by far the easiest and most reliable backup and recovery system I have ever used."

Network Operations Analyst at a 250M - 500M USD Firm in the Insurance Industry

"The Rubrik team was very thorough in explaining the features/benefits of the RSC offering. It was easy to work with them and their responses to questions were concise and timely. "

VP at a 50M - 250M USD Firm in the Hardware Industry

Rubrik would like to extend a huge thank you to our amazing customers! Recognition like this feels great and keeps us going, so thank you for your support and sharing your honest feedback. 

Learn more about Rubrik here

If you'd like to share your own feedback, please leave us a review on Gartner Peer Insights.

Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Enterprise Backup and Recovery Software Solutions, Peer Contributors, 12 February 2024