Kris Berg, the Head of IT at Zenova Enterprises, was preparing for a routine day when her phone started ringing off the hook. A massive cloud outage had disrupted Zenova’s Microsoft 365 environment, leaving thousands of employees without access to their OneDrive files, SharePoint documents, and critical Exchange emails.
"Users unable to access OneDrive - files missing!"
"Finance team reports entire Q4 projections wiped out!"
"Executive leadership demanding an ETA on data recovery!"
Kris quickly assessed the situation. A synchronization failure had corrupted their most recent data, forcing Zenova into a full-scale disaster recovery mode. She knew that restoring terabytes of data from Microsoft’s native tools could take weeks—time the company did not have.
With employees locked out and leadership demanding answers, she needed a faster way to get business operations back on track. Thankfully, Zenova had Rubrik Enterprise Edition for Microsoft 365. Rubrik’s Prioritized Data Recovery allowed her to restore the most critical files first, ensuring employees could resume work within hours while the full recovery continued in the background.
Why Traditional Recovery Fails When You Need It Most
Recovering from a disaster like cloud outages, accidental mass deletions, or sync failures is just as urgent as responding to a cyberattack. But IT teams often find themselves stuck with:
Outdated data: Recovering everything at once brings back old, irrelevant files first
Business disruption: Employees can’t access their most recent work, causing operational chaos
Kris couldn’t afford to wait for a full restoration. She needed a faster, smarter way to bring Zenova back online.
Prioritized Data Recovery: Fast Access to Critical Files
With Rubrik Prioritized Data Recovery for M365, Kris had the power to recover business-critical files first instead of waiting for a full restore.
Here’s how it worked:
Kris restored the most important data first: Emails, files, and SharePoint lists modified in the last 10 days were recovered very quickly
Kris restored recent OneDrive files: No more waiting for an entire organization-wide restore
Kris skipped unnecessary permissions restores: Streamlined recovery reduces restore time even further
While Zenova’s IT team monitored the first-phase recovery, employees could resume work, accessing their most recent documents. Within hours, executives had the reports they needed. Prioritized Recovery helped Kris recover critical files in 1% of the time it would take mass recovery. Meanwhile, the rest of the data was restored in the background, ensuring a full recovery without disrupting operations.
What Makes Prioritized Data Recovery So Important?
Unlike traditional backup tools, Rubrik doesn’t just store data—it ensures rapid operational recovery when it matters most. Here’s how:
Recover What Matters First: Choose files, emails, or SharePoint data modified in the last 1-30 days
Minimize Business Disruption: Employees access their most recent work without waiting for full recovery
Choose From Flexible Recovery Options: Restore in place or to a separate folder, skip item-level permissions, and pause/resume recovery as needed
Why Enterprises Need This Now
These days, any business is just one outage away from disaster. Whether it is a cloud sync failure, accidental deletion, or software bug, losing access to business-critical data can cripple operations.
With Rubrik Enterprise Edition for Microsoft 365, IT teams like Kris’ can:
Recover faster than ever before and avoid multi-day disruptions.
Build resilience against outages so business doesn’t stop, even in a worst-case scenario.
Give leadership confidence that IT can restore data with speed, precision, and minimal impact.
Zenova Enterprises avoided a catastrophe that morning—not because disasters don’t happen, but because they were prepared with the right tools.
Is Your Business Ready for the Next Disaster?
When an outage hits, will you be waiting for a full restore? Will you be stuck watching the clock tick, calculating lost revenue?
Or will you get back to business immediately with Prioritized Data Recovery? Imagine the difference this could make to a healthcare organization where mere seconds could cost lives.
Let’s make sure you’re ready. Watch a demo or talk to a Rubrik expert today.