Tagged in

customer success

Rubrik -  - FORWARD Digital Summit Sessions Now Live: What to Expect

Company

FORWARD Digital Summit Sessions Now Live: What to Expect

FORWARD Digital Summit is weeks away, and we’re thrilled by the enthusiasm our customers, partners, and community have shown about the event! A fully-virtual experience, FORWARD Digital Summit will take place on May 11th and deliver a full program of thought-provoking keynotes, breakout sessions and demos, and opportunities to connect with peers. The event will feature a variety of industry veterans, groundbreaking technologists, leading innovators who will share insights into everything from Rubrik’s vision to entrepreneurship and leadership principles.  To complement these activities, we’re hosting a variety of sessions focused on navigating the changing data protection landscape. Led by internal and external experts, these sessions dive into the most-talked-about IT topics, data management use cases, and the future of multi-cloud. To help you plan your agenda (builder coming soon!), we’ve broken down sessions into four key categories:  Core Platform Organizations interested in Rubrik and customers looking to sharpen their Rubrik knowledge will enjoy these employee- and customer-led sessions that go under the hood of the core platform, dive into best practices, and showcase new use cases. Sessions include: How The Home Depot Manages a Large-Scale Rubrik Deployment: The Home Depot, one of our largest customers, automated Rubrik Edge to be…
Rubrik -  - What Do Users Get Out of Great Backup and Recovery Software?

Customers

What Do Users Get Out of Great Backup and Recovery Software?

Regardless of a company’s size or industry, an effective backup and recovery solution is imperative for both protecting critical data and unlocking new value from that backup data. There are a number of considerations when deciding the right backup and recovery solution for your organization. But, as users of Rubrik reveal in reviews on IT Central Station, several consistent themes emerge in describing what users get out great backup and recovery software, including easy setup, massive time and cost savings, fast restores, and minimal downtime. Rubrik is purposefully architected to enable enterprises to achieve benefits like these. That’s why we’re thrilled to announce that we’ve been named the #1 Backup and Recovery Software solution on IT Central Station, as decided by our unbiased users. Here’s a breakdown of what our customers are saying about Rubrik: Saving Time Managing Backups Less time spent managing backups means more time spent working on higher value-add projects. That’s why many customers love Rubrik’s simple, policy-driven approach to data protection. As one user on IT Central Station simply put it, “Everyone who needs fast backup and quick restore should try it.” Raffaello P., a Cloud Solutions Architect at a comms service provider, remarked, “time dedicated…
Rubrik -  - Rubrik Recognized as a 2020 Gartner Peer Insights Customers’ Choice for Data Center Backup and Recovery Solutions

Customers

Rubrik Recognized as a 2020 Gartner Peer Insights Customers’ Choice for Data Center Backup and Recovery Solutions

At Rubrik, customers are ingrained in our DNA. “That’s why we are honored to be named a 2020 Gartner Peer Insights Customers’ Choice in the Data Center Backup and Recovery Solutions, marking the second time in a row we’ve been named one!” Enabling our customers to tackle the toughest enterprise data management challenges and unlock new value from their data is what drives us. And as of February 20, 2020, we received a 4.8 out of 5-star rating, based on 492 reviews . We feel this is testament to our relentlessness towards building a product our customers love.  Here are some excerpts directly from our customers that contributed to the distinction: “All teams have welcomed and fully embraced the strategic move to Rubrik and [are] reaping the benefits. Rubrik has modernized the backup arena, making it an exciting sector to be in rather than a chore.” – Solutions Architect in the Finance Industry “Rubrik provides fast, reliable backup/restore functionality and continues to save the day. It just gets better with each version. A game-changing, next-generation enterprise backup solution that just works.” – CIO in the Manufacturing Industry “A backup administrator is only as good as his/her backup solution, and I…
Rubrik -  - Strong Enterprise Demand & Rapid Product Innovation: Our Year in Review

Company

Strong Enterprise Demand & Rapid Product Innovation: Our Year in Review

This month, we’re excited to celebrate the past six years of Rubrik and the tremendous growth we’ve experienced along the way. At Rubrik, we’re committed to building a long-lasting company that relentlessly prioritizes our customers’ needs at all stages of our journey.  Our most recent fiscal year, which ended January 31, 2020, welcomed many new customers across industries who rely on Rubrik to manage, govern, and orchestrate critical data across data centers and cloud. As our customer base crosses 2,500 enterprise and government customers, it’s clear that Rubrik brings much-needed innovation to the market and is solving some of the toughest data protection challenges modern organizations face.  Since day one, we’ve focused on engaging with our customers to understand how we can remove the friction from digital transformation and enable them to maximize value from their backup data. Our ability to execute on this vision has been recognized in the market. Rubrik was named a Leader in The Forrester Wave™: Data Resiliency Solutions, Q3 2019, a report that evaluated 10 vendors based on 40 criteria. Despite our short time on the market, we achieved the highest possible score in the strategy category, with among the highest scores in the security…
Rubrik -  - Opas AI Team Joining Rubrik to Accelerate Innovations in AI

Company

Opas AI Team Joining Rubrik to Accelerate Innovations in AI

We are excited to announce that Rubrik has acquired Opas AI, a company that specializes in artificial intelligence for root cause analysis in IT. At Rubrik, we’re focused on building solutions that reduce the friction and time required to run and manage modern IT environments. The Opas AI team will help us accelerate these efforts and enable our customers to more quickly and efficiently respond to problems in their IT operations. Rubrik already employs AI in a variety of ways to deliver cutting-edge capabilities that tackle the biggest data management pain points. For example, Polaris Radar, our Ransomware detection and remediation solution, uses AI to sift through large volumes of metadata to detect and pinpoint security vulnerabilities and ransomware attacks.  Opas AI has developed an AI-based Causation Engine that employs an ensemble of statistical and ML models – deep neural nets, random forests, support vector machines – to “understand” and model the behavioral parameters of applications and their underlying infrastructure. This enables the Causation Engine to quickly diagnose a potential or existing fault.  With Opas AI’s technology, we see a near-term opportunity to enhance our product offerings to provide our customers more proactive alerting and shorter problem resolution cycles when…
Rubrik -  - The Right Recipe for a Multi-Cloud Transition

General Tech

The Right Recipe for a Multi-Cloud Transition

An inside look at how America’s Test Kitchen navigated their multi-cloud journey The outset of a new year (and a new decade) is prime time for IT teams to reevaluate their environments and scope out new data management strategies. And yet, with talk of digital transformation and cloud journeys saturating the air at tech conferences and consuming Twitter feeds, it’s also prime time for IT leaders to catch a case of the buzzword blues. The amount of information and choices available can be more paralyzing than freeing, leaving IT teams trudging into 2020 without any energy or motivation to enact change and modernize their infrastructure.  But before all the buzzwords have you spinning into an existential crisis, consider taking a page out of Dustin Brandt’s book. Brandt, Director of IT at America’s Test Kitchen (ATK), saw a relocation in ATK’s headquarters as an opportunity to reduce their data center footprint and overhaul their entire IT infrastructure. Despite challenges of re-platforming and re-provisioning infrastructure, ensuring consistent security, and navigating complex network integrations, Brandt also seized this opportunity to transition to a multi-cloud model. Take a look at how Brandt and his team made these changes as painless as possible, and what…
Rubrik -  - Introducing Rubrik University & Technical Certifications!

Company

Introducing Rubrik University & Technical Certifications!

Since day one, customer satisfaction has been at the forefront of our support programs. We’re always developing new ways to engage with our customers to understand their biggest pain points and gain feedback that helps shape our product roadmap. This commitment has led us to become a recognized industry leader in customer service with a Net Promoter Score (NPS) of 82. We’re thrilled to further extend our customer support programs with Rubrik University, a new suite of in-person and online technical trainings designed to expand and validate Rubrik technical knowledge and skills. With Rubrik University, users are empowered to dive deeper into Rubrik products to develop expertise and advance career development. Rubrik University Learning Products & Services Rubrik University is designed to fit any schedule and learning style with a growing bundle of products and services. These include: Instructor-Led Rubrik CDM Bootcamp: This 4-day on-site (or virtual) Bootcamp is intended for users who are newer to the product, with a majority of the time spent in hands-on labs wherein participants actually “drive the Ferrari.” This workshop covers the core functionality of Rubrik Cloud Data Management (CDM), including the bootstrap process, defining and understanding SLAs configuring replication and archive locations, and…
Rubrik -  - LKAB Avoids Millions in Downtime & Drives Operational Efficiency with Rubrik

Company

LKAB Avoids Millions in Downtime & Drives Operational Efficiency with Rubrik

Rubrik is honored to have received the Best Data Security and Data Protection award at VMworld 2019, marking our eighth VMworld award in just four years. This win was in partnership with our customer LKAB, a leading Swedish mining company, and recognizes the automation, increased efficiency, and significant business value they achieved with Rubrik Edge. Winners of the award were selected “based on the business benefits, levels of innovation and best practice their projects demonstrated.” Enabling our customers to tackle the toughest enterprise data management challenges and unlock new value from their data is what drives us. That’s why, in celebration of our Best of VMworld award, I want to share LKAB’s story and the business benefits they’ve realized by deploying Rubrik.  Modern Data Management for Modern Operations LKAB is a state-owned mining company that produced 26.9 Mt of iron ore products in 2018 with ambitious plans to increase production by 5% per year through 2021. Due to the modern technology and high cost of running their mines, IT is a crucial component of their operations and supports business-critical applications, as well as their entire global employee base.  As Robert Pohjanen, IT Architect at LKAB, explains, “Our small IT department…
Rubrik -  - 3 Steps to Constructing a Security-First IT Strategy

General Tech

3 Steps to Constructing a Security-First IT Strategy

How CIOs and other IT leaders can successfully guide their teams into a security-first IT strategy and earn stakeholder buy-in. Cybersecurity threats are not just becoming increasingly frequent and sophisticated– they remain a top financial concern for businesses, regardless of region or industry.  It is now on the shoulders of IT leaders to navigate the technical security landscape and build agile teams that can dynamically respond to new threats. In addition, because of the financial implications of downtime and breaches, these leaders must also be able to abstract the business value of security in order to influence company-wide priorities.   I sat down with Ron Sinopoli, CIO of McHugh Construction, to discuss how CIOs and other IT leaders can effectively drive and advocate for a security-first posture within their organizations. Sinopoli has been the CIO of McHugh for the past year, and he has already led the company through an entire upheaval of its IT strategy in order to uplevel security measures as a strategic priority for the business.   Here’s an inside look at the three major stages Sinopoli led his organization through when shifting to a security-first posture. Stage 1. The Security Event Post-Mortem: Conducting an Honest Analysis  “After all,…