Job Summary

Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud IT industry. Our mission is to unlock the power of data by organizing and protecting the world's business information by building a forward-thinking, design-oriented brand that impacts the perception of user interface and experience in enterprise.

We are crafting products to solve problems no one has tackled or thought about before by defining the industry, instead of waiting for directions. Rubrik is the world's first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. We blend future-proof architecture with consumer-grade simplicity to pioneer a fresh approach to an old problem.

Our focus is on the people that can produce extraordinary results. We need individuals who feel comfortable in ambiguity and excited by the prospect of a challenge. Rubrik is looking for a dynamic individual that can help Rubrik scale its product operations team and processes. The Sr. Business Process Manager will primarily be responsible for designing business processes related to quote to invoice, including but not limited to order management, bookings, purchasing, returns, RMA, product usage, licensing, installed base management.

We are seeking someone who has an aptitude for working with cross functional teams to drive accurate and efficient results, possesses attention to detail, has the skills and the passion for designing processes that can scale for a growing organization.

What you'll be doing:

  • Drive process management and process improvements that aligns with Rubrik’s business strategy and delivers desired business outcomes – i.e.  conduct gap analysis, identify key opportunities, prioritize the changes based on impact, test process model changes, build process assets e.g., process diagrams, value stream maps, business flow and requirements document flow charts
  • Orchestrate cross-functional collaboration with effective stakeholder engagement and deliver short-term/long-term roadmaps to support evolving business needs
  • Suggest new methods to improve efficiency and effectiveness of personas across process areas
  • Act as a program manager to drive Product Ops and cross-functional programs 
  • Partner with IT to automate business processes
  • Develop and document end-to-end processes and process-related artifacts such as business requirements document, flow charts, value stream maps, etc.
  • Provide training as needed to support end users through business process or system changes
  • Change Management and roll out of new processes and/or changes to the current

Who you are:

  • Flexible, fast learner who thrives in a rapidly evolving work environment
  • Self-Driven and thrives under limited to moderate supervision to analyze and solve complex operational, systems-related issues
  • Driven by and believes in productivity improvements, business process efficiencies and process flow documentation 
  • Able to see the big picture and work with a team to prioritize requests, ensuring delivery alignment without compromising goals
  • Adept in critical thinking and understanding of business process, technology, systems, and tools
  • Technical enough to be comfortable asking questions to dig into technical issues, quickly gather and synthesize information, devise a plan, get buy-in, and move towards resolution

Experience you'll need:

  • 6-8 years of experience in designing and implementing business processes and solutions
  • BA/BS with emphasis in a related field (business, communications, operations, supply chain management, information systems
  • Experience designing end-to-end processes that scale, particularly with respect to order management and installed base management
  • Extensive knowledge of CRM and ERP tools such as NetSuite, Salesforce Sales Cloud, Salesforce CPQ, Salesforce Service Cloud
  • Comfortable with SaaS productivity tools such as GSuite, JIRA, SmartSheet, LucidChart, Slack, etc.
  • Experience with EDI, middleware, business applications integration tools are a plus
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Mastery of Project management principles and concepts

ABOUT RUBRIK

Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, and secure against cyberthreats. Rubrik has raised over $553 million in venture funding, most recently at a valuation of $3.3 billion. We’ve been recognized as a Forbes Cloud 100 Company two years in a row and as a LinkedIn Top 10 startup. 

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

#LI-KY1

Equal Opportunity Employer/Veterans/Disabled: Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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